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Privacy policy
This privacy policy explains how MobilZen handles personal data collected through this website and through the online booking flow connected to it.
1. Data controller
Controller name: MobilZen
Location: Luxembourg
Contact for privacy requests: danavong1994@yahoo.de
MobilZen is preparing formal business registration details. This page will be updated when final registration information is available.
2. Data collected
Depending on how you use the website, MobilZen may process:
- booking information you enter in the booking flow, such as your name, email address, phone number, address, and any notes you choose to provide
- basic technical data needed to display the website correctly
- information linked to cookies or similar technologies used by the external booking provider when the booking widget is loaded
3. Why the data is used
- to manage and confirm appointments
- to organize mobile visits and understand where the session will take place
- to respond to customer requests related to the booking
- to comply with legal or accounting obligations where applicable
4. Legal bases
MobilZen processes personal data when it is necessary to take steps before entering into a service agreement, to perform the agreed service, to comply with legal obligations, or to pursue legitimate business interests such as keeping the booking process functional and secure.
5. Booking provider and third parties
The booking flow is provided through an external booking provider. When you load or use that booking flow, the provider may process personal data directly and may place cookies or similar technologies on your device. Their own terms and privacy information also apply.
The embedded booking widget on this website is blocked by default until you explicitly allow it through the cookie settings banner. If you refuse, you can still use the external booking page.
This website does not currently use its own analytics or advertising tools.
6. Payments
Payments are handled offline after the session. The website does not process card payments directly. MobilZen currently accepts cash or Payconiq in Luxembourg.
7. Retention
Personal data is kept only for as long as it is reasonably necessary to manage appointments, provide the service, handle follow-up questions, and comply with legal obligations.
8. Your rights
Subject to applicable law, you may request access to your personal data, rectification, erasure, restriction of processing, objection, or data portability. You may also lodge a complaint with the Luxembourg data protection authority if you believe your data has been handled unlawfully.
9. Cookies
This static website is designed to function with minimal first-party tracking. A local browser preference is stored when you accept or refuse the embedded booking widget so that your choice can be remembered on later visits.
If you allow the embedded booking widget, third-party cookies or similar technologies may be used by the booking provider. If MobilZen later adds optional analytics, advertising, or other non-essential cookies, this policy should be updated accordingly.
10. Updates
This privacy policy may be updated from time to time to reflect operational, legal, or technical changes.